Plaster Painting "Ribera Florecida"

Q Is every NukeArt painting hand-painted?

Yes. Every NukeArt piece is hand-painted by professional artists, not printed. You will see real brushwork, layered texture, and natural handmade variation across the surface.

Q Will the texture look real in person?

Yes. Our textured artworks are designed to create visible depth, shadow, and sculptural presence. The surface is built to feel substantial in person, not just look textured in photos.

Q Will my painting look exactly like the product photos?

Because each artwork is made by hand, slight variations in brushwork, texture, and color are natural. We keep the overall composition, color palette, and artistic style consistent with the original design.

Q What materials are used?

NukeArt paintings are created with professional oil or acrylic paints on high-quality canvas. Many pieces are made on linen canvas and designed for long-lasting color, texture, and wall display.

Q Will the colors fade or crack easily?

Our artworks are made with professional painting materials and are designed for lasting color retention. To keep your artwork in good condition, avoid direct moisture, strong heat, and prolonged direct sunlight.

Q Can I customize the size of my painting?

Yes. Many NukeArt artworks can be customized in size. If you need a specific size for your wall, please contact us before ordering and we will help confirm the best option.

Q Can I change the color tone?

Yes. For many paintings, we can adjust the color tone to better match your room. You may share your preferred palette, interior photo, or design reference before production.

Q Can I order a horizontal, vertical, or square version?

In many cases, yes. Depending on the original composition, we can help adjust the orientation or recommend the best version for your space.

Q Can I send a room photo for advice?

Yes. If you are unsure about size, color, or placement, you can send us a room photo. We can help suggest a suitable artwork size and visual direction for your wall.

Q Do you support custom artwork or photo reproduction?

Yes. NukeArt supports custom sizes, photo reproduction services, and floating frame options. For custom painting requests, please contact our support team for a quote and confirmation.

Q Will my painting arrive ready to hang?

Many NukeArt ready-to-hang artworks arrive stretched, framed, and prepared for wall display. The exact format may depend on the size, frame option, and product type selected.

Q What is included with a ready-to-hang artwork?

Ready-to-hang artworks may include the hand-painted artwork, framing, protective covering, hanging hardware, sawtooth hangers, screws, and secure packaging.

Q Do I need to stretch or frame the painting locally?

If you order a rolled canvas option, it will arrive safely rolled in a protective tube and can be stretched or framed locally. If you choose a stretched or framed option, it is prepared for easier wall installation.

Q Is the frame strong enough for large textured paintings?

Large textured artworks require stronger structure and careful support. NukeArt ready-to-hang pieces are built and packaged with the artwork’s size, weight, and surface texture in mind.

Q How should I hang a large painting safely?

For large artworks, we recommend using the included hanging hardware and installing the painting on a stable wall surface. If the artwork is very large or heavy, professional installation is recommended.

Q Do you ship worldwide?

Yes. NukeArt offers worldwide shipping, and shipping costs are included in the product price, so there are no hidden shipping fees at checkout.

Q Which shipping carriers do you use?

NukeArt works with trusted carriers such as DHL, FedEx, UPS, and TNT. For special handling, dedicated art shippers may be used when needed.

Q How long does it take to receive my artwork?

Each artwork requires time for hand-painting, drying, quality checking, and secure packaging before shipment. Delivery time may vary depending on the artwork size, customization, and destination.

Q How is the artwork packaged?

Packaging depends on the artwork type. Rolled canvas pieces are shipped in protective tubes. Small stretched or framed artworks may ship in sturdy protective boxes. Large stretched or framed artworks are packed in strong wooden crates for safer transport.

Q Do you use wooden crates?

Yes. Large stretched or framed artworks are shipped in sturdy wooden crates designed for global art transport. The crate includes protective materials to help secure the artwork during its journey.

Q What is your return policy?

NukeArt offers a 30-day return policy for eligible items. If you are not satisfied with your purchase, please contact us within 30 days of receiving the artwork.

Q What if my artwork arrives damaged?

If your artwork arrives damaged, please keep the original packaging and contact us with your order number and clear photos of the damage. Our team will review the issue and help arrange a replacement or suitable solution.

Q Do I need to keep the damaged package?

Yes. Please keep the damaged artwork and all original packaging until the issue is resolved. This helps us work with the shipping carrier and arrange the appropriate support.

Q How long does a refund take?

Once returned items are received and inspected, refunds are generally processed within a few business days. The time for the refund to appear may depend on your payment method or bank.

Q Who should I contact for help?

You can contact the NukeArt support team at support@nukeart.com. For custom painting requests, size advice, or order questions, our team will help you with the next steps.